Your customers ask.
Mawgood answers.
Replies on WhatsApp, Instagram and Messenger in Egyptian Arabic, Franco and English, and takes orders and bookings on its own.
In your field
See Mawgood reply to customers like yours
Pick your field and follow the conversation from the first message until the order or booking is logged on its own.
Conversation on Instagram
From “how much?” to a confirmed order, in the same chat
- Answers price, size and colour questions from your catalogue
- Takes shipping details and works out the delivery fee
- Logs the order and sends it to your team, ready
More than one Mawgood
A team of Mawgoods, each with its own job
Sara
Sales · Instagram shop account- Personality
- Friendly, loves to suggest
- Knows
- The catalogue, sizes, exchange policy
Fahim
Customer service · WhatsApp number- Personality
- Calm and patient
- Knows
- Order status, warranty, FAQs
Menna
Clinic bookings · Facebook page- Personality
- Formal and organised
- Knows
- Doctors, open slots, addresses
Each Mawgood has its own personality, knowledge and linked accounts.
Channels
Every channel… in one inbox
WhatsApp, Instagram and Messenger in one place. Mawgood replies, and you see everything.
Works with your tools
Payment links in the chat, and a catalogue synced with your store.
Understands your customers
Your customer writes however they like, and Mawgood understands
Egyptian Arabic
Understands the way people actually write, and replies in the same spirit.
Franco
Arabic in Latin letters and numbers? No problem, and it replies in Franco too.
English
For foreign customers, or anyone who prefers to write in English.
Voice notes, photos and posts
Listens to the voice note, sees the product photo, and understands the post the customer sent.
How it works
3 steps, and Mawgood is part of your team
- Step 1
Connect your accounts
Connect WhatsApp, Instagram and Messenger in minutes, in simple steps and without any code.
- Step 2
Teach it about your business
Upload your catalogue, FAQs, files and past chats. Add your website links: Mawgood reads them, and when something changes you refresh them in one click.
- Step 3
Let it reply
Mawgood replies to your customers, and you receive orders and bookings ready to go.
You’re in control
Mawgood knows when to hand over to your team
- When the customer asks for a person
- When it isn’t sure of the answer
- When the customer is upset
- By the rules you set
Your team replies from one inbox on the computer or from the mobile app, with a summary of the whole conversation.
Campaigns
Coming soonSMS and WhatsApp campaigns
Send campaigns and automatic follow-ups to your customer segments on SMS or WhatsApp, from the same place you follow your conversations.
For developersActions
Connect Mawgood to your system
Define Actions on your API, and Mawgood decides when to use them in the conversation: fetch an order status, make a booking, or update a customer’s details.
- GETRead live dataOrder status, stock, prices and open slots, straight from your system.
- POSTCreate and update dataLog an order, book a slot or update a customer’s address, and the customer confirms before anything runs.
- Under your controlEncrypted keys, permissions per Action, and a full log of every request sent and returned.
Results
See for yourself what Mawgood did
A simple dashboard: how many conversations closed on their own, how many orders came from chat, and how fast it replies.
Pricing
Clear monthly plans, in EGP
Plans differ by number of Mawgoods. Every plan includes WhatsApp, Instagram, Messenger and developer Actions.
Extra replies are billed per use at month end, and you can set a spending limit. WhatsApp messages beyond Meta’s free 1,000 per month use prepaid credits. Done-for-you setup available.
Yes. Mawgood connects to WhatsApp through Meta’s official WhatsApp Business Platform, so your account is safe and there are no workarounds.
Your customers are asking now. Let Mawgood answer.
Connect your accounts today, and turn every message into an order or a booking.